Newsletter January 2023
Training Available
We’re running a series of funded digital training sessions and courses over February and March for local authorities, from our training partner Basis Training. There’s a range of topics covered, all with a focus on local government and how you can use the tools and techniques in your organisation.
You can find more information on the courses and sign up using these links to Eventbrite:
| Course | Date | Duration | Location |
| Foundational Content Design Course | Cohort 1: 27 Feb 14:00-17:00 Cohort 2: 28 Feb 14:00-17:00 | 3 hours | Online |
| Advanced Content Design Course | Cohort 1: 6 March and 7 March 14:00-17:00 Cohort 2: 28 March and 29 March 14:00-17:00 | 2 x 3 hours | Online |
| Content Design Senior Stakeholder Workshop | 27 March 14:00 – 16:00 | 2 hours | Online |
| User Research Basics and Introduction | Cohort 1: 8 Feb 12.30-16.00 Cohort 2: 10 Feb 9.00-12.30 | 3.5 hours | Online |
| User Persona Development | Cohort 1: 13 Feb 9.00-12.30 Cohort 2: 15 Feb 9.00-12.30 | 3.5 hours | Online |
| Service Design Training | Part 1: 20 March 12.30-16.00 Part 2: 21 March 12.30-16.00 Part 3: 22 March 12.30-16.00 Part 4: 23 March 12.30-16.00 | 18 hours | Online |
| Service Design for Executives Masterclass | 20 Feb 12.30-16.00 | 4.5 hours | Online |
| Service Blueprinting Course | Cohort 1: 27 Feb 9.00-12.30 Cohort 2: 28 Feb 9.00-12.30 | 3.5 hours | Online |
| User Experience for Web Pages | Cohort 1: 14 March and 15 March 13:30 – 17:00 Cohort 2: 28 March and 29 March 13:30 – 17:00 | 2 x 3.5 hours | Online |
| Journey Mapping Course | Cohort 1: 2 March 13.30-17.00 Cohort 2: 6 March 13.30-17.00 | 3.5 hours | Online |
If you miss out on a space, we have waitlists set up on Eventbrite so you can book yourself onto them. We’ll then release tickets as and when they become available to you.
Please feel free to forward this email onto anyone you think may be interested in your authority.
If you’ve got any questions about the courses at all, please let us know by emailing digitalteam@wlga.gov.uk
Content Community of Practice
Our next Content Design Community of Practice is taking place on Tuesday 31 January 11am to 12pm. In the session we’ll be talking about standards, principles, and guidelines, and how these can be captured and communicated in a way that’s most valuable for local authorities. If you’d like to attend, email digitalteam@wlga.gov.uk and we’ll send you an invite.
You can also read our blog post on the first Community of Practice where we discussed what members want from the community and set out a programme for future sessions.
Latest Blogs
Since our last newsletter we have published: Life Events Service Design: Easy to Find Sprint 2 Show and Tell and Local Government Digital Transformation Fund Update.
Team Update
We now have our new Head of Agile Delivery, Lindsey Phillips, who has joined us from Powys County Council. Lindsey has been motoring around Wales over the last few weeks meeting our local authorities to discuss our work and share ideas on where we can add value to the world of digital in local government. We’re currently working on our new strategy for April, based on the feedback we’ve received, and will be out to have more discussions with teams in the next few months.
Digital Update
Our next digital update session will be on Wednesday 15 February 11am to 12pm. We’ll be giving an update on our work so far this year, including the Digital Transformation Fund projects and the progress on our new strategy. If you’d like an invite, please let us know by emailing digitalteam@wlga.gov.uk
Digital Transformation Fund
We have 6 projects receiving funding this year, and as part of their funding agreement, the teams will be providing show and tells in the coming months to share their work. As soon as we have dates and times, we’ll circulate these so you can attend any you find interesting. Please feel free to share them with others in your authority.
The first show and tell for the Fund’s content discovery project is taking place on Thursday 9th February at 11am-12pm.
The first show and tell for the Fund’s LMS/LXP project will be on 16 February at 4pm – 5pm.
Let us know if you’d like to attend by emailing digitalteam@wlga.gov.uk and we’ll add you to the invite.
CDPS Webinar on Retaining DDaT Talent
CDPS are running their next seminar from the Attract Recruit Retain series on Retaining DDaT Talent, on Thurs 9 Feb at 12:00 – 13:00. You can book a space using this link.
CDPS user centred lunch and learns
CDPS will be running a series of free lunch and learn sessions for people in organisations delivering public services devolved to Wales. The sessions will be practical and are designed to help practitioners develop the skills to start putting users at the centre of service design. They are 30 minutes long and are part of Campws Digidol – CDPS’s digital training programme.
The first session covers how to use research to improve your service and will include a free takeaway step-by-step guide.
Details below:
How to use research to make improvements to your service
Monday 30 January, 1pm
Online Book your place.
CDPS are on the road!
We’re running pilot workshops on 3 of the Digital Service Standards for Wales and would love you to come along and have your say.
The dates for west Wales and north Wales are as follows:
- Carmarthen, Carmarthen Library (31/01/2023) 10:00am – 12:00pm
- Ynys Môn, M-SParc Menai Science Park (07/02/2023) 10:00am – 12:00pm
There are only 20 places available in each workshop. Book here
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