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Posts by category

• Category: Accessibility
  • Building a Community of Practice
  • A Toolkit
  • Alt Text
  • Removing PDFs from the web. One at a time.
  • Accessibility For Different Content Types
  • What Do Accessibility Regulations Cover?
  • Making Things Accessible
• Category: Alpha
  • Life Events Service Design: Entering Alpha
  • Learning Management System/Experience Platform Alpha: Results
  • Learning Management System/Experience Platform Alpha: Sprint 7
  • Learning Management System/Experience Platform Alpha: Sprint 6
  • Learning Management System/Experience Platform Alpha: Sprint 5
  • Learning Management System/Experience Platform Alpha: Sprint 4
  • Learning Management System/Experience Platform Alpha: Sprint 3
  • Learning Management System/Experience Platform Alpha: Sprint 2
  • Learning Management System/Experience Platform Alpha: Sprint 1
• Category: Blaenau Gwent Service Improvement Project
  • Blaenau Gwent – Service Improvement Project
  • Blaenau Gwent service improvement project – wrap up blog
  • Blaenau Gwent Service Improvement Project: Show and Tell
  • Blaenau Gwent Service Improvement Project
• Category: Data
  • What is open data?
  • Data – An Uncut Gem
• Category: Discovery
  • Flying Start discovery project blog
  • Schools MI: Local Authority briefing note
  • Life Events Service Design Discovery
  • Life Events Project Proof of Concept – Sprint Zero
  • All Wales Image Library Discovery
  • Welsh Libraries Digital Services Discovery
  • Webcasting council meetings
  • Education Management Information Systems: A Discovery
  • eLearning Discovery
• Category: Events
  • WLGA Digital Conference Recording
  • Wales’ First Local Government Digital Conference
• Category: General
  • Standardising our reporting
  • Meet up: Web redesigns in Welsh councils
  • Don’t dodge digital
  • The election experience
  • The perfect delivery
  • Taking Stock And Looking Back
  • Our Commissioning Model
  • You are the user
  • Working groups
  • Ambition
  • Training Update
  • Fantastic Four for Digital in Wales
  • The Value of Digital Transformation
  • It’s Still Early Days… BUT…
  • Category: Town & Community Council
    • Town and Community Council Digital Capacity Research
• Category: Learning Experience Platform
• Category: Life Events Service Design Project
  • Life Events Service Design: Project Closure Blog
  • Life Events Service Design: Easy to Find Sprint 2 Show and Tell
  • Life Events Service Design: Easy to Find Sprint 1 Show and Tell
  • Life Events Service Design: Sprint 5 Show and Tell
  • Life Events Service Design: Council Tax Reduction Service Prototype Demo 
  • Life Events Service Design: Sprint 4 Show and Tell
  • Life Events Service Design: Sprint 3 Show and Tell
  • Life Events Service Design Show and Tell
• Category: Merthyr Food Poverty Data Project
  • Merthyr Food Poverty Project – Closure Blog
  • Merthyr Food Poverty Data Project: Alpha Update November 2022
  • Merthyr Food Poverty Project: Sprint 3 Show and Tell
  • Merthyr Food Poverty Data Alpha
  • Food Poverty User Research Show and Tell
  • Merthyr Food Poverty Data Discovery
• Category: Newsletter
  • Newsletter March 2023
  • Newsletter January 2023
  • Newsletter December 2022
  • Newsletter November 2022
  • Newsletter October 2022
  • Newsletter September 2022
  • Newsletter July 2022
  • Newsletter June 2022
• Category: Principles of Persuasion
  • Principles of Persuasion: Scarcity
  • Principles of Persuasion: Authority
  • Principles of Persuasion: Commitment and Consistency
  • Principles of Persuasion: Liking
  • Principles of Persuasion: Reciprocation
  • Principles of Persuasion: Social Proof
• Category: Research
  • New to Usability Testing: Q&A with Rachel Sollis
  • Reading Week: July 2022
  • Digital Prototyping
  • How To Use Research When Designing Services
  • Usability Testing: Our Website
  • Citizen participation – what does the data tell us?
  • Service Communities
  • Defining Digital
  • Welsh Government Digital Strategy vs. Local Authorities Digital Strategies
  • Local authority digital strategies
• Category: Strategy
• Category: Team Update
  • My first month as a UX Designer in Welsh Local Government Digital
  • And it’s goodbye from me
  • Digital Quarterly Update September 2022
  • Digital Quarterly Update
  • Starting as a Content Designer at Welsh Local Government Digital
  • Team Update – October 2021
  • Team Update – August/September 2021
• Category: Training
  • Terms of Reference for our Community of Practice
  • Content Design Community of Practice
  • Learning Frameworks
  • Content design: skills and capabilities
• Category: Transformation Fund
  • Digital Transformation Fund – Independent Living
  • Digital Transformation Fund – Digital Exclusion Project
  • Digital Transformation Fund – Digital Skills Shortage Project
  • Content Design Discovery Project – Our recommendations for next steps
  • Digital Transformation Fund – wrapping up the Content Discovery Project
  • Digital Transformation Fund – Independent Living Project
  • Digital Transformation Fund – Content Design Discovery Project
  • Local Government Digital Transformation Fund Update
  • Local Government Digital Transformation Fund Panel
  • Local Government Digital Transformation Fund Sift
  • Local Government Digital Transformation Fund Submissions
  • Local Government Digital Transformation Fund
• Category: User Research
  • Recognising capability: getting my start in user research
  • User Research Incentives
• Category: Working Group
  • Research Report of Working Group
  • Shared Principles and Performance Indicators Working Group
  • Entry Points Working Group
  • Wet Signature Working Group
  • Customer Service Efficiency Working Group
  • Blue Badge Review Working Group