Newsletter June 2022

Newsletter June 2022

Website Redesign Session

Several authorities we’ve been speaking to have mentioned that they’re looking into website redesign. We’re running a meetup on Tuesday 5 July at 11am to bring people together to discuss and share their plans and next steps around this work. If you’d like to attend, please email us at and we’ll add you to the invite.

Food Poverty Show and Tell

On Tuesday 28 June at 11am we’re running a Show and Tell session taking you through our research findings from interviewing citizens in poverty as part of our Food Poverty Data Project. The research findings highlight a range of areas that need to be addressed to help vulnerable citizens going forward. If you’d like to attend, please email us at and we’ll add you to the invite.

ADR Welsh Government Show and Tell

Administrative Data Research UK (ADR) are running a show and tell sharing the progress they have made linking administrative and survey data for research on Tuesday 12 July at 12pm. They’re keen to know from a local authority perspective what the facilitators and barriers are to sharing data for research purposes. This is also an opportunity for local authorities to share ideas for future data linking research that ADR Wales could take forward to help you. To sign up, use this link and please share this with your data teams in your authority.

Training Survey

A big thank you to those of you who took part in our training survey. This will allow us to ensure our training selection offers the greatest benefit to you in developing digital skills for Local Government. We’re working through the responses now and will be in touch about our training provision for the next year, including a show and tell around our upcoming Learning Frameworks for User Research and Content Design.

Hiring For Our Team

In the coming weeks, we’ll be hiring for new members of our team. We’ll ensure these come out via email, and if you’re interested, you can contact to find out more.

Our Latest Blogs

This week we’ve published blogs on our CDO Sam’s experience of attending the election count last month, her thoughts on the perfect delivery, and Tom’s blog on how he got his start working in user research, as well as the latest roundup of the Service Design Community of Practice and our latest Digital Update recording. You can see all our blogs on our website.

SOCITM Presidential Election Presentation

Sam Hall, our Chief Digital Officer, will be attending the SOCITM Presidential Election event on Tuesday 14 and Wednesday 15 June. She’ll be part of the CDO panel discussion alongside Glyn Jones, Chief Digital Officer for Welsh Government and Harriet Green and Myra Hunt, CEOs for CDPS on Wednesday 15 June at 10:10am.

GovCamp Cymru 22

We hope everyone managed to get tickets for GovCamp Cymru 22 – we’ll be attending and hope to see some of you there. If you recognise any of us from show and tells, update sessions or meetings, do come over and say hello – we’d love to meet you!

Our Events at Digital Leaders Week

Digital Leaders Week is here again and we’re running sessions on Content Design in Local Government on Tuesday 21 June at 2:30pm and on our recent Life Events Service Design discovery project on Wednesday 22 June at 1:30pm. You can book a place on the sessions using the links above.

Our Next Service Design Community of Practice

Our next Community of Practice session will be discussing User Research and will be on Monday 13 June at 2pm. If you haven’t attended a session yet and want to be part of it, please email and we’ll add you to the mailing list. Also, a quick reminder that CDPS are also running Communities of Practice, and you can find more information about them on their website.

How does digital improve our sustainability? CDPS wants to hear from you!

Centre for Digital Public Services is working with digital agency Perago and science park M-Sparc on a 12-week discovery looking at how technology can support Wales’ climate aims.

They are looking to speak to people who:

  • work within Welsh public services (including those employed in the Welsh public sector directly as well as suppliers and contractors)
  • are involved in the design, delivery and decision making around digital technology

If you’re interested in taking part the team have a short survey they would like people to fill in. They will then be in touch to arrange a short interview in either English or Welsh.

Fill in the survey in English

Fill in the survey in Welsh

Read more on Tech Net Zero

Digital Update

We held our quarterly Digital Update at the end of May, and we filmed the session for anyone who couldn’t make it. Our Digital Updates are an opportunity for you to see all the projects and initiatives we’re working on and to ask us any questions you might have. The session is open to everyone, and if you’d like to come to the next one in September, please email us at and we’ll add you to the invite.

Content Club

For any members of the Content Club, the next Club Chat will be run towards the end of June. The date / time and topic will be confirmed on the members’ Slack channel soon, so please keep an eye out if you’re interested in attending.

Social Media

We promote our work, training opportunities and much more on Twitter – you can follow our Senior Delivery Manager Joanna Goodwin at @joannagoodwin3 and Sam Hall, our CDO, at @samhallwales.

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